Privacy Policy

1. Who we are

This website is operated by Shaanxi Haiyue Shengda Trading Co., Ltd., an OEM/ODM manufacturer and exporter of dietary supplements, registered at Room 789, 6th Floor, Block C, Lanchi Building, Qinhan New City, Xixian New Area, Shaanxi Province, China. You can contact us at sxhysdmy@163.com or via WhatsApp at +86 188 2922 6032.

2. Information we collect

• Information you send us — when you use our contact form or write to us by email or WhatsApp, we receive the details you provide (e.g., name, company, email address, country, and the content of your message).
• Technical information — our hosting provider and content delivery network (Cloudflare) may process standard technical data such as IP address, browser type, and pages visited, for security and site operation.
• Cookies — we do not use advertising cookies. Cloudflare and our analytics may use strictly necessary cookies for security and performance.

3. How we use your information

• To respond to your inquiries and provide quotes, samples, and product information;
• To manage and perform business relationships, orders, and export documentation;
• To comply with applicable laws and regulations;
• To improve our website and services.

4. Legal bases (GDPR)

Where the EU General Data Protection Regulation applies, we process personal data on the basis of: your consent (where you have given it), the performance of a contract or pre-contractual steps at your request, our legitimate interests in operating a B2B sales and manufacturing business, and legal obligations.

5. Sharing your information

We do not sell, rent, or trade your personal data. We share it only with service providers necessary to operate this website and our business (such as our email provider and hosting/CDN provider), under appropriate confidentiality obligations, and only where required by law or to protect our legal rights.

6. International transfers

As a company based in China serving global customers, information you provide may be processed in China and through global service providers (e.g., Cloudflare's network). Where transfers occur, we rely on appropriate safeguards required by applicable data protection law.

7. Retention

We keep personal data only as long as necessary for the purposes described above (for example, for the duration of a business relationship plus applicable legal retention periods).

8. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to processing. California residents may have rights under the CCPA/CPRA. To exercise any of these rights, email sxhysdmy@163.com. We will respond within the timeframes required by law. You also have the right to lodge a complaint with your local supervisory authority.

9. Children

This website is intended for business users and is not directed at children under 16. We do not knowingly collect personal data from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with a revised effective date.

11. Contact

For any privacy questions or requests: sxhysdmy@163.com · WhatsApp +86 188 2922 6032 · Shaanxi Haiyue Shengda Trading Co., Ltd., Xixian New Area, Shaanxi, China.